Non-Clinical Hiring: HR Head for a 150-Bedded Multi-Specialty Hospital in Kurukshetra
Client Overview
A 150-bedded multi-specialty hospital in Kurukshetra, Haryana, required an HR Head to overhaul its hiring processes and establish robust HR systems to support its growing workforce. The hospital was struggling with inefficiencies in recruitment and retention, leading to inconsistent service delivery and high employee turnover.
The Challenge
Rural Location: Attracting a qualified HR leader to a smaller city like Kurukshetra was a major hurdle, as the pool of experienced candidates was limited and many were unwilling to relocate.
Cultural Fit: The hospital required an HR Head who could understand the nuances of the local workforce while also implementing modern HR practices and fostering a culture of development and respect.
Leadership Expectations: The HR Head needed not just administrative skills but also the leadership capability to drive change and establish a forward-thinking HR framework in a competitive, smaller-market environment.
Svastih’s Approach
Targeted Recruitment in the Healthcare Sector: Svastih Placements tapped into a niche pool of HR leaders with healthcare experience, specifically targeting those open to relocating to smaller cities.
Emphasis on Cultural Sensitivity: We focused on candidates who had experience working in diverse cultural settings and could balance traditional HR practices with the hospital's unique regional dynamics.
Comprehensive Leadership Assessment: We identified candidates who demonstrated the ability to drive large-scale change while adapting to the needs of a smaller healthcare provider, ensuring the selected HR Head was ready to lead with impact.
Results and Impact
The new HR Head implemented streamlined recruitment processes, reducing hiring costs by 30%.
Employee turnover dropped by 25%, with staff satisfaction improving due to new employee development and wellness programs.
The hospital’s reputation as a desirable employer in the region improved, attracting better talent.
