F&B Head – A Leading Super Specialty Hospital – Patna

Hospital Operations, F&B Head

Role Overview:

The F&B Head – Service Side will be responsible for managing food distribution and service operations across IPD, attendant meals, cafeteria, and staff areas. This role demands operational excellence, patient sensitivity, and strong coordination with dietetics, kitchen, and nursing teams.

Key Responsibilities:
  • Oversee timely and hygienic food service across all patient areas, attendants, and staff
  • Coordinate with the dietetics team to ensure prescribed diets are served accurately
  • Supervise F&B service staff and vendors for quality, timeliness, and courtesy
  • Ensure compliance with food safety, hygiene, and hospital accreditation standards
  • Manage food distribution schedules, feedback systems, and daily audits
  • Monitor patient satisfaction related to food service and resolve grievances promptly
  • Collaborate with kitchen production team, dietitians, and nursing staff for seamless operations
  • Maintain documentation and service logs for audits and internal reviews
Preferred Candidate Profile:
  • 10+ years of experience in food service operations, including at least 3–4 years in a hospital or institutional catering setup
  • Strong understanding of diet-based meal service, hygiene protocols, and patient service etiquettes
  • Experience in handling large teams and vendor coordination
  • Familiarity with NABH/JCI norms related to food service preferred
  • Candidates with local language proficiency and understanding of regional dietary preferences will be preferred
About the Employer

This opportunity is with a reputed super-specialty hospital in Patna, part of a leading healthcare group known for its clinical excellence and patient-first philosophy. The hospital serves a high daily footfall of patients, attendants, and staff, and operates with strict hygiene, dietary, and service standards in line with NABH and JCI guidelines.

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